Welcome to ISM's Blog, Think Tank

At ISM we provide leading edge training and development programs leading to high quality nationally recognised training. From our trainers to our resources, we are specialists in financial services and focus on helping you achieve tangible results for your business. 

Over the next few months we will be doing a staff spotlight each week on our wonderful ISM staff members who are the heart of ISM. 

Meet... Nicola Sapsford

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How long have you been at ISM and what is your role? 

Over 4 years now and my role is Trainer and Assessor with a focus on delivering our Recognition of Prior Learning process to our clients. 

What has changed since you first joined? 

I feel like we have grown and gelled so much as a team. 

Best advice you can give to someone considering studying at ISM? 

Do it! We offer tailored support with a real focus of making the learning experience a pleasurable one. After all we want our clients to be our cheerleaders!

What is your favourite thing about working at ISM? 

Just one? I would say the ability to stretch and grow my own skills as well as that of the students. 

Tell us 3 words that come to mind when you think of ISM? 

Flexible, Professional & Relevant.


First concert?

Culture Club - Some of you probably have never heard of them!

Favourite place you have traveled and why? 

Too many to choose from! I would say, Australia. As it became my home (I'm originally from the UK!). 

Any hidden talents?

Long distance running. I started in my forties. One full marathon, lots of half marathons and plenty of fun runs. 

Guilty pleasure? 

It has to be crisps. I love salty crisps. 

If you could learn to do anything… what would it be? 

Ride a motorbike!


If you would like to find out more about what we offer and how we can work together or if you would like to know how to master a marathon, please visit ism.edu.au or call 1800 200 705 to speak with one of our superstar staff members! 


Tags: #training, #workplace, #leadership, #investment, #broker, #Customer Owned Banking, #commerciallending

Annabel Sullivan

Annabel started with ISM in early 2020 and has hit the ground running. Annabel works on ISM's marketing and social media and building relationships with our amazing clients.




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